Privacy policy

We value and respect the privacy of our customers. This Privacy Policy explains how goeushop.com (“the Website”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection

We collect personal information only when necessary and relevant to providing our services, including but not limited to:

When you place an order or conduct a transaction
When you register an account or contact customer service

You may browse goeushop.com without providing any personal information. If you visit our website without logging into an account, your visit will remain anonymous and we will not be able to identify you personally.

2. Personal Data We Collect

When you create an account or place an order on goeushop.com, we may collect the following information:

Full name
Shipping address
Email address
Contact phone number
Date of birth (if provided)
Gender (if provided)

3. Use of Personal Information

The personal data collected will be used for the following purposes:

To process and deliver your orders
To provide order updates, delivery notifications, and customer support
To respond to inquiries and service requests
To manage user accounts and verify transactions
To improve our website, products, and services

If you do not opt out, we may also use your contact information to send you service-related notices or product information that may be relevant to you.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal data to third parties.

Your information may be shared only with trusted third parties when necessary, such as:

Logistics and courier companies for delivery purposes
Payment service providers to complete transactions

In certain cases, courier companies may request identification information if required for customs inspection or delivery compliance.

We may disclose personal data if required by law, regulation, court order, or government authority, or when necessary to protect legal rights, personal safety, or public safety.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws and regulations.

For security reasons, we cannot retrieve complete payment details. You may log into your account to view order history, manage addresses, and update account information. You are responsible for keeping your login credentials confidential.

6. Personal Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

Restricting access to personal information
Using secure servers and access control systems
Securely deleting data that is no longer required

All payment-related transactions are processed using SSL (Secure Socket Layer) encryption, which is an industry-standard security technology.

7. Computer & Log Data Collection

When you visit goeushop.com, our servers may automatically record certain non-personal information, including:

IP address
Browser type
Pages visited before and after accessing our website
Date, time, and duration of visits

This data is used solely for analytical purposes to improve website performance and user experience and is not linked to personal data.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on the website. We encourage users to review this page periodically.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:

📧 service@goeushop.com

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